Privacy Policy

Last updated: 17 December 2025

1) Who we are

This Privacy Policy applies to the websites camperchamp.com and camperchamp.com.au (together, the “Site”).

The Site is operated by Road Genius Pty Ltd as trustee for Road Genius Trust (trading as “Camper Champ”, “we”, “us”, “our”).

  • Privacy contact: privacy@camperchamp.com (or use our contact form).

2) Booking platform

Camper Champ helps you research and compare campervan/motorhome rentals. When you click Search (or proceed to book), you are redirected to our booking platform at book.camperchamp.com.

The booking platform (including payments, booking terms, and the handling of booking/driver/payment details collected there) is operated by Webjet Group NZ Limited (GoSee / Motorhome Republic) and is governed by their privacy policy and terms.

You should review their privacy policy before completing a booking:

This Privacy Policy primarily explains how Road Genius / Camper Champ handles personal information collected via the Site (the content/research site), and any information we receive in connection with referrals and reporting.

3) What personal information we collect

Depending on how you use the Site, we may collect:

A. Information you provide to us

  • Contact details (such as name and email) if you submit a contact form, feedback, or request support about the Site.

  • Any information you choose to include in messages you send to us.

B. Information we collect automatically (online identifiers and usage data)

When you visit the Site, we (and our service providers) may collect information such as:

  • IP address, device identifiers, browser type, operating system, approximate location (derived from IP), and language settings.

  • Pages viewed, links clicked, searches performed, referral URLs, and interaction events.

  • Cookie and similar technology data (see section 6).

C. Information related to referrals / bookings

We may receive limited information from the booking platform or partners for reporting and reconciliation purposes, such as:

  • Confirmation that a booking occurred after a referral, booking reference, order ID, booking details, booking value, dates, product/route, and status.

  • Note: We do not control what information the booking platform collects directly from you during checkout.

4) How we collect personal information

We collect personal information:

  • Directly from you when you submit a form or contact us.

  • Automatically when you use the Site (cookies, pixels, tags, server logs).

  • From third parties such as analytics, advertising, and booking/referral partners (to the extent permitted by law and your settings/consent).

5) How we use personal information

We use personal information to:

  • Operate, maintain, and improve the Site (including performance, security, debugging, and fraud prevention).

  • Respond to enquiries and provide support related to the Site.

  • Understand how people use the Site (analytics and measurement).

  • Promote our services and measure advertising (where you consent, where required).

  • Comply with legal obligations and resolve disputes.

6) Cookies, consent, and tracking technologies

A. What we use

We use cookies and similar technologies (such as pixels, tags, and local storage) for:

  • Strictly necessary functions (e.g. security, load balancing).

  • Preferences and functionality (where applicable).

  • Analytics/measurement (e.g. understanding traffic and content performance).

  • Advertising (e.g. conversion tracking, remarketing and ad personalisation).

B. Consent and cookie choices

Where required by law (including for visitors in the UK, Switzerland, and the European Economic Area), we will:

  • Ask for your consent before using non-essential cookies/technologies.

  • Provide choices

  • Allow you to change or withdraw consent at any time.

You can manage your choices at any time by clicking the “Cookie Settings” link in the Site footer.

C. Advertising and analytics partners

Depending on your consent choices and region, we may use partners such as:

  • Google (e.g., Google Analytics, Google Ads)

  • Microsoft (Bing) (e.g., Microsoft Advertising UET)

  • Meta (Facebook/Instagram)

D. Consent Mode / consent signals

Where applicable, we communicate your cookie choices to certain partners via consent signals (for example, Google Consent Mode and Microsoft UET Consent Mode) so that their tags behave according to your choices.

7) When we share personal information

We may share personal information with:

  • Service providers (hosting, analytics, security, IT support).

  • Advertising and measurement partners (only as permitted by your choices).

  • The booking platform and related partners to enable referral tracking and support.

  • Regulators, courts, or law enforcement where required by law.

We do not sell personal information.

8) Overseas disclosures

We are based in Australia, but our service providers and partners may be located overseas.

9) How we protect and retain personal information

We take reasonable steps to protect personal information from misuse, loss, or unauthorised access. We retain personal information only for as long as needed for the purposes described in this policy, after which we will delete or de-identify it.

10) Your rights and choices

A. Access and correction (Australia)

You may request access to personal information we hold about you and request corrections if it is inaccurate or out of date.

B. Marketing opt-out

You can opt out of marketing communications using the “unsubscribe” link or by contacting us directly.

C. Additional rights (EEA/UK/Switzerland)

Depending on where you live, you may have additional rights such as deletion, objection, restriction, or portability.

11) Complaints

If you have a concern about privacy, please contact us using the details in section 1. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local data protection authority.

12) Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the “Last updated” date at the top of this page.